Need any help or inquiry? We're always here for you.
Please feel free to contact us anytime by email for the most efficient way to get problems solved. We will reply you within 24 business hours.
Customer Service Centre:
About payment failure, invalid coupon, duplicated orders, and cancel orders.
About changing address/shipping method, order status, tracking information, and Customs clearance.
About missing item, wrong item, defective item, and item problem.
For wholesale order, please contact us via Email: firstname.lastname@example.org
For special need items, please contact us via Email: email@example.com
Please give us the following information and then our sales will get back to you within 24-48 hours.
If you have a link about the item would be better.
It is our pleasure to serve you. Thanks a lot.
Phone Reception Hours: Mon. to Fri. 9:30-18:30, UTC+8
We sincerely apologize for any inconvenience resulted from the time difference.
Skype ID: service_lightscastle
Address of Lightscastle.com
No.3 Langshan 2nd Road, High-Tech Park (North), Nanshan District, Shenzhen Guangdong,China
Note: Above is not our return address. If you need to return items, please contact us for exact return address first.